Terms, Conditions & Cancellation Policy
£100 deposit is payable on confirmation of Booking, the deposit is non-refundable in the event of cancellation, unless terminated by the caravan owner.
Full Payment for Holiday to be payed up in full 6 weeks before your the holiday arrival date.
If a cancellation is made after the full balance has been paid, 50% of the total hire charge will be payable.
If less than 7 days notice of cancellation is received, then the total hire charge will be payable.
Payments to be paid via bank transfer.
Please enquire with owner. Short breaks are offered outside of school holidays.
Frid. to Mon. (3 nights) at 50% of weekly price,
Mon. to Frid. (4 nights) at 60% weekly price.
3 nights mid week at 50% weekly price.
Check in on day of arrival after 3pm - check out on day of departure by 10am.
A arrival email will be sent a week before booking commencing with key safe details.
Pillows / Quilts provided, just bring your duvet covers, pillow cases and bed sheets, towels, tea towels ect.
The caravan is 5 berth and at no time must be exceeded.
The caravan will be available to the named occupants during the period shown on the confirmation email received from the caravan owner
The hirer of the caravan must be 25 or older, however this remains at the discretion of the owner and, dependent on circumstances.
The hirer must remain present during the occupancy period of the caravan.
The caravan is only available for rent by families and responsible couples. The park will not allow all male or all female parties.
Strictly NO SMOKING or VAPING inside caravan. Smoking is permitted on the outside decking area. Please discard carefully in the ashtray provided.
The area surrounding the hire caravan must be kept clean and tidy at all times
Park speed limits must not be exceeded.
In the event of behaviour likely to cause offence or damage to other users of the facilities, the park management reserve the right to remove any offenders from the park without redress.
All persons using the entertainment complex must honour the Quay West club rules. Membership is discretionary and may be withdrawn at any time by the park management.
Please keep noise to a minimum and show consideration to other caravan occupants at all times.
Litter and refuse must be disposed of in the designated areas provided by the park.
Do not disarm smoke or carbon monoxide alarms.
Haven do not accept dogs listed under the Dangerous Dogs Act which are Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa and XL Bully, On any of there parks.
Please do not park cars on grassed areas. Please use the sandstone driveway. Use designated overflow car parks provided by the park if necessary.
Electric car charging is available at the main car park in front of the entertainment complex. Under NO circumstance's should electric cars be charged from the caravan.
We cannot be held responsible for any loss or damage to personal property including motor vehicles whether malicious or accidental during your stay.
Personal travel insurance is not included in the cost of your holiday and, if required, remains the responsibility of the occupants. Please take care on the decking area, when wet it can be slippery.
Park rules apply.
These terms and conditions have been produced by the Nigel and Jo and relate to the private caravan hire of 26 Treathgwyn, Quay West Holiday Park, New Quay, Ceredigion, South West Wales, SA45 9SE. The owner reserves the right to amend these terms, conditions and policies without prior notification.