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A provisional booking made via telephone, in person, post or e-mail will remain firm for a period of seven days until which time a £100 deposit must be paid. The deposit is non-refundable in the event of cancellation, unless terminated by the caravan owner.
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Outstanding balance payment must be received no later than 42 days prior to the commencement of the holiday. Should a cancellation be made prior to payment of the full balance, only the deposit sum of £100 will be forfeited. If a cancellation is made after the full balance has been paid, 50% of the total hire charge will be payable. If less than 7 days notice of cancellation is received, then the total hire charge will be payable. This remains entirely at the discretion of the caravan owner.
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A £50 security deposit will be added to the balance payment and will be returned within 14 days following your departure when the caravan is deemed to be clean, tidy, free from damage and all inventories complete. You must notify the caravan owner immediately of any damage caused during your stay.
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The caravan will be available to the occupant/s during the period shown on the confirmation letter received from the caravan owner.
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The caravan is 6 berth and at no time must be exceeded.
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The hirer of the caravan must be 25 or older, and must be present during the occupancy of the caravan.
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The caravan is only available for rent by families and responsible couples. The park will not allow all male or all female parties.
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No pets allowed, if pets are found in the caravan, you will be asked to vacate immediately and no monies will be returned to you.
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Strictly NO SMOKING inside caravan.
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The maximum hire period allowed is 28 days.
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The area surrounding the hire caravan must be kept clean and tidy at all times.
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Clothes are to be dried on the airer provided; at no time are they to be dried over heaters. Clothes lines are not to be erected.
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Tents can only be erected on designated tenting fields. They are not allowed between caravans.
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Park speed limits must not be exceeded.
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In the event of behaviour likely to cause offence or damage to other users of the facilities, the park management reserves the right to remove any offenders from the park without redress.
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All persons using the entertainment complex must honour the Quay West club rules. Membership is discretionary and may be withdrawn at any time by the park management.
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Please keep noise to a minimum and show consideration to other caravan owners and occupiers at all times.
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Collection and return of your keys, to be arranged with the caravan owner prior to your holiday.
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Litter and refuse must be disposed of in the designated areas provided by the park.
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Ball games are to be played in designated areas and not between caravans.
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No motorcycles are allowed on the park without the express written permission of the park manager.
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Please remove all dirty footwear on entering the caravan.
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Use of a barbecue is permitted; although we do not provide one. However, please keep it well away from the caravan. Place on grassy area to the left of the caravan and clean area following use as this park has wildlife bunnies) happy to snack on the odd discarded sausage.
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Do not disarm smoke alarms. Press hush panel located on the alarms themselves should they be activated during cooking activity.
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All electrical and domestic goods, including boiler, must be switched off upon leaving the van.
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Duvets and pillows are provided, however sheets, pillow cases, duvet covers and other linen items such as towels, tea towels and cloths are not provided.
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Hire prices include gas and electricity during your stay. 28. Park rules apply.
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Please do not park cars on grassy areas. Please use tarmac driveway at all times. Use designated overflow car parks provided by the park if necessary.
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We the owners will not be held responsible for any injury, death, loss of property, damage suffered by the hirer or any member of the your party. Your belongings are also at your own risk during your stay.
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Should you wish to cancel your holiday, you must notify the owner in writing. Written notification must be sent recorded delivery, as a cancellation cannot take effect until written confirmation is received. If we do not receive written confirmation of your cancellation before your holiday has commenced, no refund will be given.
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If the cancellation is made prior to the full balance being paid, only the deposit will be forfeited. If cancelled after the full balance has been paid, 50% of the total hire charge will be payable. If 7 days or less notice of cancellation is given, then the total hire charge will be payable.
