Terms & conditions of Booking

£50.00 PER WEEK DEPOSIT ( NON - REFUNDABLE ) IS REQUIRED AT TIME OF BOOKING & £50.00 REFUNDABLE CLEANING / DAMAGE / LOSS DEPOSIT WHICH YOU WILL RECEIVE BACK WITHIN 14 DAYS ONCE THE CARAVAN HAS BEEN FULLY CHECKED AFTER YOUR DEPARTURE.

WE MUST RECEIVE THIS WITHIN 7 DAYS OF RESERVATION: OTHERWISE THE CARAVAN MAY BE RE-LET

.

THE BALANCE IS PAYABLE 8 WEEKS BEFORE THE COMMENCEMENT OF YOUR HOLIDAY.

LATE PAYMENT MAY RESULT IN THE CARAVAN BEING RE-LET AND LOSS OF DEPOSIT.

ARRIVAL TIME IS FROM 3PM KEYS WILL BE AVAILBLE FROM RECEPTION ON PRODUCTION OF A KEY RELEASE FORM WHICH WE WILL SEND IT YOU BEFORE YOUR START DATE.

PLEASE CONTACT RECEPTION DIRECT IF YOU ARE DELAYED IN CASE RECEPTION IS CLOSED !!

DEPARTURE TIME TO BE NO LATER THAN 10AM .

KEYS MUST BE HANDED IN TO RECEPTION ON DEPARTURE.

LOST KEYS WILL BE CHARGED AT £10.00 PER SET !

THE ACCOMMODATION MAY ONLY BE USED BY THE PERSONS LISTED ON THE BOOKING FORM,

WHICH MUST BE SIGNED BY THE HIRER ,WHO WILL BE RESPONSIBLE FOR THE ENTIRE PARTY.

SMOKING IS NOT PERMITTED IN THE CARAVAN AT ALL TIMES.

YOUR PASSES ARE NOT INCLUDED IN THE PRICE AND CAN BE PURCHASED AT RECEPTION ON THE DAY OF YOUR ARRIVAL.

BEING A FAMILY PARK ,

WE ONLY ACCEPT BOOKINGS FROM FAMILIES, WE ALSO ONLY ALLOW ONE WELL BEHAVED SMALL BREED DOG ON EACH BOOKING!

WE CAN NOT ACCEPT BOOKINGS FROM YOUNG SINGLES / OR ALL MALE / OR ALL FEMALE PARTIES -

THE ACCOMMODATION MUST BE LEFT CLEAN AND TIDY . ANY BREAKAGES OR DAMAGE TO FURNITURE, FITTINGS, INVENTORY , OR ACCOMMODATION MUST BE PAID FOR BY THE HIRER,

SHOULD THE ACCOMMODATION BOOKED BECOME UNAVAILABLE DUE TO CIRCUMSTANCES BEYOND OUR CONTROL A FULL REFUND WILL BE GIVEN.

IF, IN THE OPINION OF OURSELVES OR THE PARK MANAGER, ANY PARTY IS GUILTY OF CONDUCT PREJUDICIAL TO THE WELL BEING OF OTHERS, WE OR THE PARK MANAGER MAY RE-TAKE POSSESSION OF THE ACCOMMODATION IMMEDIATELY , WITHOUT COMPENSATION TO THE PARTY.

IF YOU HAVE TO CANCEL YOUR HOLIDAY YOU MUST TELEPHONE US IN FIRST INSTANCE AND NOTIFY US IN WRITING WITHIN 5 DAYS .

IN THE EVENT OF CANCELLATION, THE FOLLOWING CHARGES APPLY:

LENGTH OF TIME CANCELLATION CHARGE

56 DAYS OR MORE - DEPOSIT

55-29 DAYS 50% OF TOTAL HOLIDAY COST

28 DAYS OR LESS 100% OF THE TOTAL HOLIDAY COST

WE DO NOT ACCEPT LIABILITY FOR INJURY, LOSS OR

DAMAGE,SUFFERED BY YOU OR ANY MEMEBER OF YOUR PARTY

WE STRONGLY RECOMMEND YOU TAKE OUT HOLIDAY INSURANCE TO COVER YOUR PARTY - ACCIDENTS, LOSSES, CANCELLATIONS,ETC.