1. Upon receipt of your enquiry by telephone, letter or e-mail, the caravan will be provisionally booked. This booking will be held for 7 days only. If no booking form and deposit (or full payment if within 6 weeks of the holiday) is received within this time the booking will be cancelled. 
2. If a deposit is paid, the balance plus a £40 Bond must be paid in full 6 weeks prior to the letting period. If this is not received, then I reserve the right to cancel the booking and re-advertise the holiday. There will be no refund. The £40 Bond is not included in the price of the holiday. It can be paid separately or added to the holiday payment. The Bond will be returned no later than 10 days after departure date if there are no major breakages damage or extra cleaning. Any major breakages damage or extra cleaning will be charged to the hirer resulting in partial/full loss of bond. Any reduction in the bond will be explained fully by letter.
3. Payments received will be acknowledged within 10 days. I advise hirers to obtain insurance against any loss of full or partial payments of their Holiday due to unforeseeable circumstances which may lead to a cancellation or late arrival of their holiday.
4. Any booking made within 42 days of the holiday start date must be paid in full when a booking is confirmed.
5. You have 14 days to cancel and receive a refund; this will be subject to a £20 administration charge. The date of cancellation is the day written confirmation is received. The cancellation must be put in writing to the address at the bottom of the booking form.
6. I reserve the right to cancel the confirmed holiday booking at any time due to any unforeseen circumstances beyond my control. In such an event, a full refund of all monies paid by the hirer including deposit) will be given. At no time will the refund exceed the amount paid by the hirer.
7. Charges for cancellations of a holiday dependent on circumstances) are as follows:
   • Cancellations made within 42 days or more of the commencement of the holiday will result in the loss of the paid deposit only.
   • Cancellations made between 28 and 42 days of the holiday commencement will incur a loss of 40% of the total holiday cost.
   • Cancellations made between 28 and 7 days of the holiday commencement will incur a loss of 75% of the total holiday cost.
   • Cancellations made within 7 days or less of the holiday commencement will incur a loss of 100% of the total holiday cost.
8. The maximum number of party members, unless agreed by prior written consent is eight persons. 
9. Bookings are not accepted from groups of mixed or single sex persons under the age of 21 years. Bookings are only accepted from groups of single sex persons of any age at my discretion. 
10. Only persons previously detailed on the booking form are permitted to stay overnight in the hired holiday home, unless prior written agreement has been made. 
11. The Head of Party on the booking form is otherwise known as the Hirer. 
12. The hirer is at all times responsible for the conduct and behaviour of all members of his/her party. 
13. The hirer is at all times responsible for the care and cleanliness of the hired holiday home and undertakes at his/her expense to replace or repair any items lost or damaged during the stay of the party. The patio/grass area surrounding the holiday home is regarded as an extension to the holiday home and is to be kept clean and tidy as such.
14. Any criminal damage may lead to police/civil action.
15. Any person or persons who are asked to leave the site by Kiln Park before termination of their holiday hire will lose the right of any reimbursement of monies paid including any bond.
16. It is not permitted to smoke, or to bring pets into the hired holiday home for any reason whatsoever. Any discovery of smoking or evidence of pets in the holiday home during the holiday will result in the whole party being asked to leave without refund. Additionally, a cleaning bill will be sent to the hirer.
17. I, the owner endeavour to maintain the highest possible standard within my holiday home. To this end I request that contact is made with me on your arrival should you discover that any items are damaged, broken or missing, so that the problem may be rectified as soon as possible.
18. I, the owner will not be held liable by the hirer or any member of his/her party for loss or damage to personal property, nor for injury or death to any party member during the holiday.
19. This is a private rental and I, the owner, accept no responsibility for any changes or alterations to the on-site entertainment as advertised and controlled by Kiln Park. I, the owner, will not be responsible for events that could have an effect on your holiday, eg: neighbours, children playing, local events, traffic or weather.
20. The hirer is wholly responsible for any damage done to the hired holiday home by an electrical item brought and used and belonging to any member of his/her party.
21. For hygienic reasons, pillows and duvets are supplied only. Covers for these and bed sheets are the responsibility of the hirer to supply.
22. Passes are required to gain entry into Kiln Park’s Entertainment Complex. They may be purchased at the reception office. Prices may vary and are dependent on the duration of your stay and time of year. The cost of these passes IS NOT included in the holiday price.
23. The Park rules must be adhered to; they are there for your safety. You can obtain a copy of the said rules from the reception office.
24. The holiday home will be available on arrival from 4pm unless agreed by prior arrangement. The holiday home is to be vacated by 10am unless agreed by prior arrangement.

Kiln Park near Tenby has a lovely setting at the heart of Pembrokeshire National Park and right on the edge of a big golden sandy beach. A Park that promises big time family action and fun in the two pools, on the tennis courts or in the FunWorks amusements. Explore the delights of Tenby and its harbour - only a bike ride away.

At Kiln Park it's easy to keep your family fully entertained all day long. With the fantastic Boardwalk, indoor and outdoor SplashZones, Kiln Park will tire out even the most energetic of children.

Kiln Park is not just full of natural beauty but has a wide choice of entertainment and activities to choose from. Kiln Park has introduced a New kids alive programme for 2008 encouraging kids to take part in a wide variety of sports and to help them adopt a healthier lifestyle.

The family can get active day and night at Kiln Park with a choice of heated indoor and outdoor pools, children’s paddling area and for the adults a spa bath and Sauna, so no one in the family is left out.

There are many sports activities for the family to get involved in as well as children’s clubs. 

There is everything you could need while on holiday from a convenience store and bakery to a launderette and don't worry if you have nearly run out of petrol when driving to the Park, as Kiln Park has its very own petrol station. 

Eat, drink and be merry with plenty of food and entertainment venues.

Although there is lots to keep you on the Park, you have to explore the beauty that Tenby brings, with long stretches of golden sandy beaches which leads directly from the Park. There's more... Enjoy the peaceful countryside of Pembrokeshire National Park